immersh

ACCESSIBILITY STATEMENT

Last updated March 6, 2026

Overview

Immersh is committed to providing an accessible educational platform for all users, including individuals with disabilities. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard and comply with Section 504 of the Rehabilitation Act and the Americans with Disabilities Act (ADA).

This statement describes the accessibility features of the Immersh platform, our commitment to continuous improvement, and how to contact us if you experience accessibility barriers.

Scope

This accessibility statement covers:

  • The Immersh Platform at https://immersh.com
  • The Immersh education application and all interactive features
  • API documentation
  • LTI integration interfaces

This statement does not cover:

  • Educational content created and uploaded by instructors and users
  • Third-party integrations and external services
  • PDFs and documents created outside our systems

WCAG 2.1 Level AA Conformance

Immersh is designed to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard, published by the World Wide Web Consortium (W3C). WCAG 2.1 Level AA includes 50 accessibility success criteria covering:

  • Perceivable: Information is presented in ways users can perceive
  • Operable: Users can navigate and interact with all functionality
  • Understandable: Users can understand content and how to use the platform
  • Robust: Content is compatible with assistive technologies and browsers

Accessible Features

The Immersh Platform includes the following accessibility features:

  • Full keyboard navigation throughout the platform (no keyboard traps)
  • Logical tab order and focus indicators
  • Skip links to main content
  • Clear and descriptive link text
  • Operable buttons and interactive elements

Visual Accessibility

  • WCAG AA color contrast ratios (4.5:1 for normal text, 3:1 for large text)
  • Text resizable up to 200% without loss of functionality
  • Support for browser zoom up to 300%
  • High-contrast viewing modes
  • No information conveyed by color alone

Assistive Technology Support

  • Full screen reader compatibility with ARIA (Accessible Rich Internet Applications) labels and landmarks
  • Proper semantic HTML structure for document hierarchy
  • Form labels properly associated with inputs
  • Error messages identified and linked to form fields
  • Status messages announced to screen reader users

Multimedia

  • Closed captions for all video lessons
  • Transcripts available for audio and video content
  • Captions synchronized with video playback
  • Audio descriptions for key visual content where appropriate

Learning and Cognitive Support

  • Clear page structure with descriptive headings
  • Consistent navigation patterns throughout the platform
  • Plain language and avoidance of jargon where possible
  • Extended time available for timed assessments where educationally appropriate
  • Multiple ways to complete tasks and access content

Known Accessibility Limitations

While we are committed to accessibility, some limitations currently exist:

User-Generated Content

  • Instructors and users may upload documents, images, and videos that do not include captions, alt text, or other accessibility features
  • Educational institutions are responsible for ensuring content meets accessibility standards

Third-Party Integrations

  • Third-party authentication providers (Google, Microsoft, institutional SSO) have their own accessibility features and limitations
  • Third-party video hosting (Vimeo) is subject to their accessibility practices

Legacy Content

  • Some educational content created before our accessibility initiatives may not meet current standards
  • We are working to remediate historical content

Complex Tables

  • Some data tables with merged cells or complex headers may not be fully accessible to all screen reader users

Testing and Evaluation

We evaluate the accessibility of the Immersh Platform using:

  • Automated accessibility testing tools (axe, WAVE, Lighthouse)
  • Manual testing with assistive technologies including:
    • Screen readers (NVDA, JAWS, VoiceOver)
    • Keyboard-only navigation
    • Voice control software
  • Regular usability testing with users who have disabilities
  • Third-party accessibility audits conducted annually
  • Continuous monitoring during development (accessibility testing in CI/CD pipeline)

Accessibility Accommodations

If you encounter barriers to using the Platform or need specific accommodations, we want to help. Please contact us:

Email: accessibility@immersh.com Response time: We aim to respond to accessibility requests within 2 business days

Individual Users

We will work with you to identify barriers and provide reasonable accommodations, which may include:

  • Extended time on assessments
  • Alternative formats for content
  • Custom color schemes or text sizing
  • One-on-one technical support
  • Workarounds for specific accessibility barriers

Institutional Users

If you access Immersh through an educational institution, accessibility accommodations are typically coordinated through your institution's disability services office. Your institution's disability services team can contact us at accessibility@immersh.com to arrange accommodations.

Feedback and Issue Reporting

Your feedback helps us improve accessibility. If you:

  • Discover an accessibility barrier
  • Have suggestions for improvement
  • Want to report a successful accessibility feature

Please contact us at accessibility@immersh.com. When reporting issues, please include:

  • A description of the barrier or issue
  • The page or feature where you encountered the problem
  • Your device and assistive technology (if applicable)
  • Steps to reproduce the issue

We take all reports seriously and will respond within 2 business days.

Accessibility Resources

For Users with Disabilities

For Instructors Creating Content

For Institutions

Immersh complies with:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA - Industry standard published by the W3C
  • Section 504 of the Rehabilitation Act - Prohibits discrimination based on disability in programs receiving federal funding
  • Americans with Disabilities Act (ADA) - Requires equal access to programs and services
  • UK Accessibility Regulations 2018 - Applies to websites and mobile applications of public sector bodies
  • European Accessibility Act (EAA) - Requires accessibility of websites and mobile applications

If you believe Immersh is not meeting accessibility requirements, you have the right to file a complaint with:

Continuous Improvement

Accessibility is an ongoing commitment, not a destination. We continually:

  • Monitor user feedback and accessibility research
  • Update our practices based on evolving standards
  • Conduct accessibility audits and remediation
  • Train our development team on accessible design and development
  • Incorporate accessibility requirements into our product development process

Changes to This Statement

We update this accessibility statement periodically as we make improvements and changes to the Platform. The "Last updated" date above reflects the most recent revision.

Contact Us

For questions about accessibility at Immersh:

Immersh, LLC Email: accessibility@immersh.com